Day One

Module 1: Basics of Coaching  

• Setting the Learning Stage 

• Definition of Coaching and Mentoring 

• When to use coaching and when to use mentoring and when not to coach (Situational Leadership)  

• The role of a coach  

Module 2: Performance and what it is (Capability vs performance, Willingness vs capability) Performance and what it is, behaviours of a great coach  

• What is Performance  

• Differences between Peak Performance vs Normal Performance  

• High accomplishment myths and realities 

• Application of Core Competencies 

• Identifying personal performance baselines 

Module 3: Coaching Framework and Model   

• Solution Focus Approach 

• Trust Formula for Leaders 

• The GROW model and the applications of the model  

• Practise, Practise & Practise – Practise Scenarios  

Module 4: Defining Clear and Meaningful Performance Goals 

• Characteristics of Strong Performance Goals 

• Business relevance and strategic alignment 

• Stretch versus realism 

• Coaching Practice: Goal Clarification 

• Coaching Practice: Action Planning 

• Commitment, Reflection, and Next Steps 

Day Two

Module 5: The Power Tools in Coaching for Peak Performance  

• The Power of Questions  

• The Power of Listening   

• The Power of Clarification 

• The Power of Giving Feedback  

Module 6: Conducting a Coaching Session  for Peak Performance 

• The Coaching Model – GROW Model and putting the whole plan together  

• Managing difficult conversations and situations  

• What Can You Do If the Coachee Has Difficulty Thinking of Solutions? 

• What Can You Do If the Action Steps Suggested by the Coachee Are Inappropriate or    Outside of His Control? Use the Power of Intention  

• Coaching for performance issues, the right intervention?  

• Getting Commitment & Building Accountability in the Coaching Session 

• Coaching Labs and Practicum  

• Clear understanding of coaching vs mentoring

• Improved performance management skills

• Application of structured coaching frameworks (GROW & Solution-Focused)

• Stronger questioning and listening skills

• Increased accountability and ownership

• Improved handling of difficult conversations

• Enhanced goal-setting and strategic alignment

• Practical confidence through hands-on practice