The performance of organizations is among the top agendas in any management, and quite rightly so. But what is leading to the conclusion of performance? Critical thinking, data analysis and management, leading to excellent decision making thereby saving time, money and trouble. Sadly, many organizations however are overdoing, over-reacting and even measuring the “wrong square peg in a round hole”. And since you cannot hope to manage what you cannot properly decipher, it is no wonder many are not performing up to expectations. You may end up praising the bad and reprimanding the good, leading to morale sapping scene
After completing the training, you should be able to:
• Hands-on exercises
• Group discussions
• Case studies
• Workshops
• Interactive storytelling
• Commentary on other companies / industries
•Why is it important?
•Opinions versus facts
•Objectivity: Can’t manage what you can’t decipher or understand
•Types of critical thinking
•Likelihood and Plausibility
•Why the word “average” can be problematic?
•Graphical representation: conmen of axes – catching deception
•How to spot cheating when you hear others report on numbers
•Bias and other traps on how data, numbers are collected
•Chances and probabilities
•Workshop on data and numbers
•Asking “how do you/we know”
•Who is an expert: cases of professionals making mistakes, or knowingly fooling and deceiving you
•Experts in alternative explanations
•Definition of counterknowledge, and managing it
•Workshop
•The workings of science and scientific work
•Are you Superstitious?
•How to know what you don’t know?
•Famous cases
•Workshop
•Examples and cases
•Interpretation
•Learning forecasting
•Other applications
•Workshop
•Five Forces
•Strategic Factors
•Workhop
•Human Factors e.g. Confirmation bias, Halo & Horn Effect
•Not linked to incentivization
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Phone:
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