08
Jul

Facilitation Skills To Engage

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Facilitation enables you to help groups of people work together effectively and productively. In this workshop, we will learn examples of facilitation skills, how to become an effective facilitator and how to use these skills in the workplace.

 

Facilitation Skills are the abilities you use to provide opportunities and resources to a group of people that enable them to make progress and succeed. Some examples include being prepared, setting guidelines, being flexible, active listening and managing time. Facilitation skills are an essential component of effective meetings because they supply teams with the expertise they need to hone in on the problem or topic at hand and achieve creative solutions and consensus.

 

These skills are less about being an outspoken leader and more about allowing everyone else to contribute. As a facilitator, you bring the team together and create a common goal that everyone can be a part of. You then move the conversation toward the common goal and provide whatever is needed for your team to successfully reach it. A facilitator’s main objective is to lead their team without getting directly involved by encouraging participation and creativity.

Program Outline

Facilitation

Benefits of facilitation

Managing the process

Skills of a facilitator

The Socratic Method

Pump up their energy

 

Running a Meeting / Discussion

Planning the meeting / discussion

The “Big Six Process”

Managing awkward situations

Inspiring team members

 

Root Cause Analysis

Getting participation

Clarity of problem

Techniques to obtain root causes

Choosing the top issues

 

Decision Making

Getting commitment

Affirm Desired Result

Techniques to generate options

Grid technique to decide on best solution

 

Critical Thinking

The power of challenging questions

Closed and open ended questions

Lead with critical thinking questions

Converging vs Diverging

 

Creative Thinking

Setting creative juices on fire

Brainstorming without bullet points

Techniques for free flow of ideas

Tapping on collective wisdom

Rules vs No Rules

 

Coaching

Aligning purpose and core values

Guiding thinking and focus

Leading to desired results

Power questions moving forward

People with potential get out of comfort zone

 

 

Other Details

Benefits

  • Understand the power of facilitation
  • Manage your time well
  • Engaging the team with different facilitation techniques
  • Practice neutrality and flexibility skills
  • Enable individual and group wisdom
  • Improve your listening and empathy skills
  • Ensure application of thinking skills

Methodology

Throughout the workshop, there is a mix of lectures, role plays and activities, using the Integrative Learning System (ILS) approach to internalise the learnings of the workshop. Technologies used will include Multiple Intelligences, Interactive Learning and the Dunn & Dunn’s Learning Styles. EQ (Emotional Intelligence) will be emphasized here.

Program details:

8 & 9 July 2026

InPsyFul Learning & Solutions Sdn. Bhd. (formerly known as Talent Intelligence Sdn. Bhd.)
200801030549 (831880-U)

Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia

Phone:
(+603) 2783 9602 | (+6012) 568 6509

Email:
[email protected]

Let's talk.

Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.

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