The passage highlights that a truly diverse and inclusive workplace ensures everyone feels equally involved and supported, regardless of their background. Diversity in aspects such as age, race, religion, gender, and nationality brings valuable perspectives that can drive innovation, improve decision-making, and enhance company performance. However, diversity alone is not enough—organizations must also foster inclusivity to maintain a harmonious work environment. The 2-day program aims to increase employee awareness of cultural, religious, and racial differences, and equip them with knowledge to embrace inclusivity and build a more supportive workplace culture.
09:00 – Introduction & Welcome
Program and personal objectives
Setting the tone for the training
09:45 – Module 1: Understanding Inclusion and Diversity
Diversity in a globalized world
Embracing the UOB Way culture
Benefits, costs, and challenges of D&I
10:30 – Break
10:45 – Module 2: Cultural Nuances and Communication
Impact of cultural differences on communication
Verbal vs. non-verbal communication
Adapting communication styles
Activity: Lost in Translation
Learn generational language differences
13:00 – Lunch
14:00 – Module 3: Personality Observation
Understanding personality types using DISC profiling
Exploring love languages and UOB values
Activity: DISC Profiling
Identifying and managing different personality styles
15:30 – Break
15:45 – Module 4: Unconscious Biases
What is unconscious bias?
Types and impacts in the workplace
Activity: Self-Introspection
Recognize personal biases
17:00 – End of Day 1
09:00 – Review of Day 1
09:45 – Module 5: The Diversity Strategy
Crafting a D&I strategy
Key steps, measurement, and integration
10:30 – Break
10:45 – Module 6: Impact of Behaviours and Language
How biases manifest in behaviour
Inclusive vs. non-inclusive language
Workplace scenarios for practice
Understanding and managing microaggressions
Conflict resolution in diverse teams
Bridging generational communication gaps
13:00 – Lunch
14:00 – Module 7: Creating a Culture of Inclusion
Embedding inclusion into workplace culture
Individual and managerial roles
Policies to support inclusion
Activity: Action planning for implementation
15:30 – Break
15:45 – Module 8: Putting It All Together
Practical tips for inclusion
Mistakes to avoid
17:00 – End of Program
• Define the key components of inclusion and diversity by employing the UOB Way
• Appreciate and embrace the various cultures
• Understand the various diverse communities and cultural nuances and how to build a
stronger working relationship.
• Demonstrate the ability to influence and impact while harnessing the positive attributes to
drive performance and better relationships.
• Employ the basic framework on how to set a common approach and understanding for a
collaborative workplace
Training is delivered in a highly interactive and experiential way. Concepts and background
information are presented through group exercises, discussion and activities creating an
environment that facilitates accelerated learning and application.
The trainer will facilitate discussion of real issues and challenges that the participants face in their
work and private lives. Each activity will be thoroughly de-briefed to link the learning to real-life
situations.
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Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia
Phone:
(+603) 2783 9602 | (+6012) 915 5989 | (+6012) 568 6509
Email:
[email protected]
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