Day One

Module 1: Understanding Stakeholders and Identifying Their Needs

• Introduction to Stakeholder Management
• Overview of stakeholders and their significance in projects/businesses.
• Understanding stakeholder interests, needs, and expectations.
• Prioritizing stakeholders based on their influence and importance.
• Tools and techniques for stakeholder analysis.
• power/interest grid, influence/impact grid

Module 2: Stakeholder Engagement Strategies

• Different approaches to stakeholder engagement.
• Developing stakeholder engagement plans.
• Assess potential risks associated with stakeholders.
• Consider their influence and interest levels.
• Develop mitigation strategies

Module 3: Stakeholder Communication

• Importance of effective communication in stakeholder management.
• Understanding strategic communication
• Importance of Listening to understand
• Communication channels and tools.
• Crafting clear and persuasive messages for different stakeholders.

Module 4: Stakeholder Relationship Building

• Building positive relationships with stakeholders.
• Strategies for building trust and credibility.
• Handling difficult stakeholders and resolving conflicts.
• Understanding and managing stakeholder expectations
• Strategies for addressing and managing conflicting stakeholder expectations

Day Two

Deep-Diving Into Workplace And Life Skills Applications

• The Interplay of Influence and Decision-Making
• Understanding the Role of Power in Influence
• Unlocking Your Personal Power to Influence Effectively
• Expanding Your Influence Through Strategic Networking
• Cultivating Influence: Adapting Your Style to Fit the Situation
• The 5 C’s of Impactful Conversations
• Navigate Critical Conversations To A Positive Outcome

• Assess the Impact of the Six Power Bases: Analyse how they can shape behaviour and decision-making across all levels of an organisation, including interactions with superiors, subordinates, peers and external stakeholders
• Develop Strategies for Building a Trustworthy Professional Reputation: Identify actionable strategies to establish a professional reputation that highlights your value and fosters trust
• Evaluate and Strengthen Your Professional Network: Assess the current strength and value of your professional relationships and discover effective methods to expand your network for greater influence
• Identify and Adapt Your Influencing Style: Determine your dominant influencing style and evaluate its effectiveness in various workplace situations, learning when to adjust your approach for maximum impact
• Practice the 5 Cs of Influential Conversations: Engage in role-play activities to apply the 5 Cs of influential conversations, showcasing your ability to adapt these techniques to diverse workplace scenarios.